Can I buy individual items?
Yes. Choose individual products and their exact pack options. You do not need to order a preset gift box.
Why are there different pack options?
The same product family can come in several sizes. Each listed option has its own manufacturer code and product price. Choose the exact one before adding it to your bag.
Is everything in stock?
No warehouse stock is claimed. GoodieScout sources to request. Availability and substitutions are checked before payment; items in your bag are not reserved.
Can I pay online now?
Not yet. Product selection, options and your bag are available, while paid checkout and final delivery bands are being configured.
What do catalogue prices include?
They are initial GoodieScout prices for the selected product pack, in US dollars. Delivery and applicable import charges are separate; final order terms must be agreed before payment.
Do you ship to every European country?
The destination pages explain how to prepare a request. They are not activated shipping routes. The exact product, postcode, current service and import rules must pass a review first.
Will I pay customs charges?
Import tax, duty and carrier fees can apply. Seller-collected taxes and recipient charges must be identified before payment; a small parcel is not automatically duty-free.
How is a large parcel priced?
The carrier may compare actual packed weight and dimensional weight. The higher applicable value and the service limits determine the band. See the parcel size guide.
Are all products made in America?
No. We source from US stores. Manufacturing origin is product-specific and must be checked separately.
Can you find something that is not listed?
Use Find it for me with a product name, link, desired pack and destination. A scouting request is an enquiry and does not take payment.
Can I choose another flavor?
Only verified listed options are selectable. Ask us about an unlisted flavor; we do not invent variants or substitute without agreement.
Where do product codes come from?
Verified GTINs come from manufacturer product data and pass their check-digit validation. Some small maker products use a manufacturer part number instead of a published retail barcode.
What if an item is damaged?
Keep the box and packaging and contact us with the order reference and details. Do not send an international return without agreeing the correct process first.